When it comes to an employee with a bad attitude, the impact they have on the rest of the team who are actually working hard is just as detrimental as the impact on the managers.
Hence one crucial aspect of being a leader is knowing how to manage difficult team members. Below are four common bad behaviors found within the workplace and ideas on how to handle such members of staff.
Four Bad behaviors Which Should Not Be Ignored
1. An Air Of Negativity Towards The Company
It is prevalent to find employees who make sneaky comments about management, other workers, and the general running of the company. The comic strip Dilbert is a prime showcase of this.
However, these types of comments can slowly erode the goals and progress of your company, as well as the environment that others work in.
Before you act, you, as a manager, need to ask yourself these key questions:
Do you know the reason behind the negativity of the employee?
Have you taken the time to really listen to their viewpoint?
Have you recently carried out a review of your vision for the particular department they work in?
Have you taken the time to show the impact that their role has on the goals of the organization?
2. Challenges To The Authority Chain Coming From Subordinates
The management of staff members who have confrontational attitudes can be a real challenge. They may refuse to carry out a particular task just to make their point, or they may talk offensively about you or the project in an attempt to undermine your authority. You need to take urgent action in such a case, however, first….
Are you confident that the actions are not stemming from murky communication? Are you sure that you have provided a clear outline of expectations, including a follow-up on the consequences, whether for good or for bad?
3. Bullying Or Being Prone To Arguments
It makes for a very uneasy atmosphere when there is a staff member who has a tendency to annoy or argue with coworkers, this is especially the case when they also have a tendency to make little effort to resolve disagreements.
Employees who bully others are even more challenging to manage. A survey by the Workplace Bullying Institute carried out in 2017 found that 61% of U.S. workers know of abusive conduct within the place that they work.
Having clear employee standards and policies in place can go a long way in keeping such situations at a minimum. It is also good to analyze whether bullying is a sign of a more complex problem within the workplace culture.
4. Staff Members Who Are Lazy Or Lack Motivation
These employees spend a considerable chunk of their time not working and distracting others. Gallup carried out research which showed that disengaged workers had absenteeism rates which were 37% higher, accident rates of 49% higher, and error rates of 61% higher. As well as this, engaged workers can become increasingly frustrated as they see a coworker get away with lazy behavior.
Ideas: Have you taken the time to understand what the critical motivating force is for your team (this will rarely be money)? Have you sat down and had a discussion about their role, the environment and changes they would deem favorable? Many businesses find a time tracker can be a great aid.
Hopefully these things will help you create a more efficient and better employee workforce.